Shipping policy
Shipping Policy
At Luxe Petal Skincare, we want customers to have clear information about delivery before placing an order. This Shipping Policy explains the locations we serve, available shipping methods, applicable charges, estimated carrier transit times, and how we address common delivery concerns.
Domestic Shipping Coverage
Luxe Petal Skincare currently ships within the United States only. We do not offer international shipping at this time.
A complete and valid U.S. delivery address must be provided during checkout. Customers are encouraged to review their shipping information carefully before submitting an order.
Order Preparation
Once an order has been successfully placed and payment is confirmed, it moves into our fulfillment process. During this stage, your purchase may be reviewed, prepared, packaged, and made ready for carrier pickup.
Please understand that order preparation time is separate from shipping transit time. The estimated delivery periods listed below begin once the package has been dispatched and accepted into the carrier's delivery network.
Orders submitted on weekends or U.S. federal holidays may begin fulfillment on the following business day.
Shipping Rates & Delivery Times
Our domestic delivery options are as follows:
Shipping Method Estimated Delivery Time Rate
Express 1–2 business days $15.00
Standard 3–5 business days $8.00
Standard – Orders $70.00 and Up 3–5 business days FREE
For qualifying orders below $70.00, Standard Shipping costs $8.00.
Qualifying purchases of $70.00 or more receive Free Standard Shipping. Customers who prefer the Express option may select it for $15.00, where available.
Estimated Delivery Windows
The delivery periods above are estimates for carrier transit after dispatch and are not guaranteed arrival dates.
Business days generally exclude Saturdays, Sundays, and U.S. federal holidays. Actual delivery times may vary because of weather events, carrier congestion, seasonal shipping volume, transportation interruptions, regional service conditions, or circumstances beyond our reasonable control.
Shipping Confirmation & Tracking
When tracking is available, we will provide shipment information using the email address associated with your order after your package has been dispatched.
Please keep in mind that tracking activity may not appear immediately. Carriers sometimes require additional time to scan a newly received package and update its status in their tracking system.
Address Information
Customers are responsible for providing accurate shipping details. Before completing checkout, please confirm the recipient name, street address, apartment or suite number when applicable, city, state, and ZIP code.
If you discover an address error after placing your order, contact Luxe Petal Skincare as soon as possible. We will make a reasonable effort to correct the information if fulfillment has not been completed, but we cannot guarantee address changes once the shipment has been prepared or transferred to the carrier.
We may not be responsible for delivery delays, failed deliveries, or returned shipments caused by incorrect or incomplete information supplied by the customer.
Undeliverable & Returned Orders
If a carrier cannot successfully deliver a package, it may be returned to the sender. Reasons can include an invalid or incomplete address, unsuccessful delivery attempts, refusal of the shipment, or other carrier-related circumstances.
When a shipment is returned to Luxe Petal Skincare, please contact us so we can review the situation and determine what options are available. Additional shipping costs may apply if reshipment is required because of inaccurate customer-provided delivery information.
Delayed or Missing Deliveries
If your package has not arrived within its estimated transit window, we recommend checking the latest tracking status for carrier updates.
If tracking shows an extended delay or no meaningful movement for an unusual period, please contact us with your order details. We will review the available shipping information and assist with the appropriate next steps.
Packages Damaged in Transit
If an order arrives with damage that appears to have occurred during transportation, please notify Luxe Petal Skincare promptly.
Provide your order information along with relevant details regarding the package and its condition. We will review the circumstances and, when appropriate, assist with a carrier inquiry or determine another available resolution.
Shipping Policy Updates
We may revise this Shipping Policy periodically as our fulfillment procedures, carrier arrangements, shipping services, or rates evolve.
Any updated version will be published on our website and will apply to applicable orders placed after the revised terms become effective.
Contact Information
For questions concerning shipping, tracking, delivery, or an order already in transit, please contact us:
Luxe Petal Skincare
Address: 346 Hillcrest Ave, Haysville, KS 67060, United States
Phone: 316-444-0641
Email: support@luxepetalskincare.store